Who we are
Our website address is: http://www.fengshuipalace.com.au
Feng Shui Palace is committed to compliance with The Privacy Act. The Privacy Act outlines the National Privacy Principles, which set the minimum standards for how private sector businesses should handle your personal information.
The Feng Shui Palace Privacy Policy has been prepared for you as part of our commitment to maintaining excellent customer service, and provides you with important information on your privacy rights
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Our websites record other information as well. This information is used to improve the structure and performance of those sites to provide users with an improved service. Whenever a page is requested from our web server, we record the time, date, IP address and URL of the request, along with information on the browser software that is being used.
Feng Shui Palace may use “cookies”. Cookies are pieces of information that a web site can transfer to an individual’s computer hard drive for record keeping. Cookies can make using our websites easier by storing information about your preferences on a particular website. This will enable you to take full advantage of the services we offer. The use of cookies is an industry standard and you’ll find most major websites use them. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable cookies or to warn you when cookies are being used.
Feng Shui Palace gathers usage information from our websites and other websites. This is aggregated for reporting purposes. Personally identifiable characteristics are removed and users remain anonymous, unless you have given prior express consent for Feng Shui Palace to recognise your usage. This data is gathered by us to examine Internet trends and demographics and to assist in improving the structure and ease of use of our websites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We will not disclose your personal details to any other organisation outside our related companies for marketing purposes. We may use details from your Customer Record to better understand your needs and to advise you of new products, services or promotions that we believe will be of interest to you.
When you call Feng Shui Palace, we may monitor your telephone conversation for staff training and service quality control procedures.
We take reasonable steps to ensure that your personal information is stored securely. Transmissions sent to or from our websites are routinely monitored for quality control and systems administration. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you wish to access or modify personal information which you have provided, please send a request using the Contact Us page on our website. You may be required to put your request in writing for security reasons. Feng Shui Palace reserves the right to charge a fee for searching for and providing access to your information.
If you wish to be removed from our database, please send a request via the Contact Us page on this website. All requests are normally processed within 14 days.
Visitor comments may be checked through an automated spam detection service.
Industry regulatory disclosure requirements
To
process purchase transactions: we may exchange relevant information with
nominated financial institutions in order to process purchase transactions on
your behalf,
• Defaulted payment or monies owed: in the event that there is defaulted
payment or monies owed by an individual, we may notify or exchange relevant
personal information with credit agencies and/or our collection agency,
• If required by law: If Feng Shui Palace is served with a legally enforceable
court order, we are required to make personal information available to law
enforcement or regulatory agencies,